Airline Reservations System

An Airline Reservation System is part of the so-called Passenger Service Systems (PSS), which are applications supporting the direct contact with the passenger.

The Airline Reservations System (ARS) was one of the earliest changes to improve efficiency. ARS eventually evolved into the Computer Reservations System (CRS). A Computer Reservation System is used for the reservations of a particular airline and interfaces with a Global Distribution System (GDS) which supports travel agencies and other distribution channels in making reservations for most major airlines in a single system.

Overview

Airline Reservations Systems contain airline schedules, fare tariffs, passenger reservations and ticket records. An airline's direct distribution works within their own reservation system, as well as pushing out information to the GDS. A second type of direct distribution channel are consumers who use the internet or mobile applications to make their own reservations. Travel agencies and other indirect distribution channels access the same GDS as those accessed by the airlines' reservation systems, and all messaging is transmitted by a standardized messaging system that functions on two types of messaging that transmit on SITA's HLN . These message types are called Type A for remarks-like communications and Type B for secured information. Message construction standards are set by IATA and ICAO, are global, and apply to more than air transportation. Since airline reservation systems...
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