First-come, first-served (
FCFS) – sometimes
first-in, first-served and
first-come, first choice – is a service
policy whereby the requests of
customers or
clients are attended to in the order that they arrived, without other
biases or preferences. The policy can be employed when processing
sales orders, in determining
restaurant seating, on a
taxi stand, etc. In Western society, it is the standard policy for the processing of most
queues in which people wait for a service or two.
Festival seating (also known as general seating and stadium seating) is seating done on a FCFS basis. (See
Riverfront Coliseum for details on a December 1979 disaster involving "festival seating" at a concert by
The Who in
Cincinnati, Ohio.)
The practice is also common among some airlines which do not permit seat reservations either in advance or at check-in. These airlines allow passengers to board in small groups based upon their order of check-in and sit in whatever seat on the aircraft they wish to. On the basis of first come, first served, the earlier they check in, the earlier they board the aircraft to get the seat they want. Passengers are sequentially (on a first come, first served basis) assigned into one of several "boarding groups". The passengers are then boarded onto the plane in group order.
Grammar
The phrase is often but erroneously stated as "first come, first serve" (instead of "served"). This is an error because "come" is...
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