Until 2005, the building housed various bodies and agencies of the British Department of Health, including the Devices section of the Medicines and Healthcare products Regulatory Agency (the Medical Devices Agency until April 2003). It achieved some fame in hosting the enquiries into the murders of Stephen Lawrence and Victoria Climbie. Since then various training and religious organisations have taken up offices. In an unexpected move, given the building is expected to be demolished by 2012, it was announced in March 2007 that the British passport interview office for London would be based on the 9th and 10th floors. The interview office of the Identity and Passport Service opened to the public in September 2007.
For the past two years it has been the training venue for new London Ambulance student paramedics.