IBM Rational ClearQuest

IBM Rational ClearQuest

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IBM Rational ClearQuest

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Rational ClearQuest is an enterprise level workflow automation tool from the Rational Software division of IBM. Commonly, ClearQuest is configured as a bug tracking system, but it can be configured to act as a CRM tool or to track a complex manufacturing process. It can also implement these functions together. IBM provides a number of predefined "schemas" for common tasks such as software Defect Tracking which can themselves be further customized if required.

Common ClearQuest Terminology


Elementary receptacle for a datum which is associated with a single RecordType. As a minimum, a field comprises a data type and a name and is analogousto a database column. Supported data types are:


A hook is an arbitrary piece of code that can be configured to be executed when a particular event occurs. There are two main types of hooks: Field Hooks and Action Hooks and ClearQuest breaks these down further to allow very fine-grained control over when hook code is run.

Hooks can be used for a variety of tasks such as pre-populating fields, validating Field and Record data, and even creating new Record Types.

On Unix and Linux, hook code must be written in Perl, whereas on Microsoft Windows it can be written in either Perl or VBScript.

Record Type

Definition of an individual entity. A Record Type encapsulates one or moreFields and is analogous to a database table. Record Types can be either "Stateless" or "State-based" with the latter...
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