is an enterprise level workflow automation
tool from the Rational Software
division of IBM
. Commonly, ClearQuest is configured as a bug tracking system
, but it can be configured to act as a CRM
tool or to track a complex manufacturing process. It can also implement these functions together. IBM provides a number of predefined "schemas" for common tasks such as software Defect Tracking which can themselves be further customized if required.
Common ClearQuest Terminology
Elementary receptacle for a datum which is associated with a single RecordType. As a minimum, a field comprises a data type and a name and is analogousto a database column. Supported data types are:
A hook is an arbitrary piece of code that can be configured to be executed when a particular event occurs. There are two main types of hooks: Field Hooks and Action Hooks and ClearQuest breaks these down further to allow very fine-grained control over when hook code is run.
Hooks can be used for a variety of tasks such as pre-populating fields, validating Field and Record data, and even creating new Record Types.
, hook code must be written in Perl
, whereas on Microsoft Windows
it can be written in either Perl or VBScript
Definition of an individual entity. A Record Type encapsulates one or moreFields and is analogous to a database table. Record Types can be either "Stateless" or "State-based" with the latter... Read More