The company was started as Progeon Limited in April 2002 and is today among the top party BPOs in India according to NASSCOM. It was started as a 74% and 26% joint venture between Infosys and Citibank Investments. In 2006 Infosys bought out Citibank's share at a price of Rs 592 per share, Citi having invested at Rs 0.20 per share. Initially, the CEO was Akshaya Bhargava, who was formerly at Citibank. While at the Bank, he established Citibank first captive BPO, which later became e-Serve International (acquired by TCS in 2008). Bhargava was the architect of Progeon's early strategic direction, focusing on core back office functions (away from pure voice operations prevalent in Indian BPO at that time) and built it to the 7th largest BPO firm in India. He left the organisation in 2006 and Amitabh Chaudhry, the COO took over as the CEO.In Jan 2010 Swaminathan D took over the reins of Infosys BPO from Amitabh Chaudhary, and Ritesh Idnani became the CO.
It has its headquarters in Bangalore and has operations in