The Network Operations Center
) at Georgia State University
(renamed the Technology Operations Center/TOC in 2007) is a showcase facility in downtown Atlanta, Georgia
. It is staffed and managed 24x7x365 by the University's Information Systems & Technology (IS&T) department and is part of IS&T's Technology Infrastructure division. From this centralized location, staff monitor critical services and related systems provided by the University for faculty, staff, and students such as e-mail, payroll, registration, and file services. A staff of 16 technicians provide around-the-clock monitoring and troubleshooting of network services and environmental control systems such as HVAC
and power. The TOC technicians are also in charge of racking all devices, providing power and network connectivity to hosts, and after-hours Help Center support for the University.
The GSU TOC has been an environmentally "green" facility since 2003. There are no batteries used anywhere in the delivery of protected power to the approximately 500 hosts and servers housed in the NOC. Protected power is provided by a 300 kVA (250 KW) CAT-branded Active Power flywheel/generator system units (2 are 100 kVA (80 KW) and 1 is 80 kVA (40 KW)).
During the Fall of 2006, the Georgia State University underwent a $4,000,000 network renovation where all of the networking equipment across the campus was... Read More