Quality filter mapping

Quality Filter Mapping

Quality filter mapping

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Quality Filter Mapping is part of the Value Stream Mapping toolkit and is used to analyse processes/functions with respect to Quality.

The results of a Quality Filter Map shows how much waste is being generated within an organisation at each stage of the process.

Three types of Quality are measured as part of the model

• Product Quality – Defective Item provided to customer<br />• Defect Quality – Defective item found prior to receipt by customer<br />• Service Quality – Defect that affects the ability of the supplier to provide the service or product to the customer

Quality failures/defects are represented as a ratio (typically parts per million).

Results of Quality Filter Mapping are commonly used to feed into continuous improvement plans. A revised map is then generated after implementation of improvement plans to measure the result of improvements.


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