The Hitchhiker's Guide to Lean

Summary

This book covers lean manufacturing principles and thinking, lean leadership moves, the road map for lean transformation, common pitfalls of lean journeys, building an operating system, lean accounting, lean material management, lean in service organizations, and how individuals can apply lean to improve themselves. It concludes with interviews of lean practitioners at Chrysler, Ross Controls, DTE Energy, RSR Corporation, and Nemak.

Table of Contents

Acknowledgments vii

Foreword ix

Introduction xiii

1 THINK FIRST: FIVE PRINCIPLES OF LEAN

Principle One: Directly Observe Work as Activities, Connections, and Flows

Principle Two: Systematic Waste Elimination

Principle Three: Establish High Agreement of What and How

Principle Four: Systematic Problem Solving

Principle Five: Create a Learning Organization

2 PEOPLE NEED LEADERSHIP, NOT MANAGEMENT: Five LEADERSHIP MOVES FOR LEAN

Leadership Move One: Leaders Must be Teachers

Leadership Move Two: Build Tension, Not Stress

Leadership Move Three: Eliminate Fear and Comfort

Leadership Move Four: Lead through Visible

Participation, Not Proclamation

Leadership Move Five: Build Lean into Personal Practice

3 LEARNING CAN BE EXPENSIVE: FIVE COMMON LEAN PITFALLS (AND HOW TO AVOID THEM)

Pitfall One: Believing Lean is Only About Manufacturing

Pitfall Two: The Lean Department should not be Leading Lean

Pitfall Three: Activity should not be Confused with Productivity

Pitfall Four: Event Lean Prevents a Company from Becoming......

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