WNS Global Services

WNS Global Services

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WNS Global Services

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WNS (Holdings) Limited () is a leading global Business Process Outsourcing company headquartered in Mumbai, India. The company is a wholly owned subsidiary of WNS (Holdings) Limited, which is incorporated in Jersey, Channel Islands. WNS is headed by Eric Herr as the Chairman of the Board of Directors, and Keshav Murughesh as the Group CEO.

Historical Overview

Rising cost pressures and changing global factors are increasingly affecting the ability of companies to maintain profitability. Outsourcing of core/non-core functions to BPO companies based in low-cost countries such as India and China has emerged as one of the few strategic options available to companies to save operating costs and retain competitive edge. WNS Global Services is one of India's leading BPO companies that has, in just a few years, evolved from being a captive company operating in a single industry segment to a flourishing third-party provider servicing clients across multiple industries and functions.

WNS was formed in June 1996 as a captive of British Airways, performing back-office functions for the airline.

In May 2002, Warburg pincus, a US-based venture capitalist firm, acquired controlling stake in WNS.

In June 2006, WNS became India's first BPO company to list on the New York stock Exchange (NYSE|WNS)

Starting with 30 employees in 1996, it has scaled up to over 21,000 (Jan, 2011).<ref...
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